We are Service Designers

Enabling you to meet financial targets while respecting human and planetary needs.

For Kooperativa, an insurance company, we developed a way to both minimize the risk of property damage and make Czech nature more resilient to climate change.

Together with the Czech Union of Midwives, we established a low cost approach to systematically improve the quality of care for families who lost a child during pregnancy or birth.

We helped Eurowag find ways to safely involve the employees in the process of business model transformation and support them in adopting new modes of working.

We have differentiated Život90's emergency care service for seniors from growing competition by clarifying its identity and offering, strengthening its financial stability as a result.

We helped Česká spořitelna capitalize on their investments into developing BankID by kick-starting the process of implementing the technology into their services.

We shape resilient organisations and thriving services

We discover opportunities to support your organisation’s prosperity sustainably. We deliver bold visions in small steps that get you results without taking big risks.

Organization Design
We create thriving organisations and resilient teams that respect the needs of employees,
clients, local communities and the environment.

Facilitating visioning and strategic planning
Mapping business risks associated with the impacts of climate change and social
inequality
Innovating business models
Training in design and innovation competencies

Service Design
We design thriving services that deliver value to users while having a positive impact on the
environment.

Systematic mapping of complex problems
Design research designed to understand the needs of key stakeholders and identify
opportunities
Green Design Sprint innovation process to test the viability of new ideas
Acceleration process aimed at pilot operation and dissemination of new or existing
services
Optimisation of service performance and impact
Evaluation aimed at assessing the real impact of service performance

We combine analytical thinking with creativity and empathy

In close collaboration with you, we will find a way to your prosperity that uses as little resources as possible and still enables a decent living.

Our ambition is to help you meet your financial targets while nurturing conditions for the long term prosperity of our society.

On our projects, we actively seek opportunities to contribute to regeneration of natural resources and enhancement of human wellbeing – so that, in the future, our society will continue to have everything it needs to secure its prosperity.

Since 2015, we find practical use to our knowledge of design, behavioral science, change management, business and systems thinking.

We also continuously develop our understanding of environmental and societal topics – learning on our own as well as in collaboration with experts.

Let's discuss your way to prosperity

Marek Mencl
CEO & Service Designer
+420 774 444 012
marek@pabeni.cz

Join the organizations on the mission to make sustainability the cornerstone of their operation